Ordering:
All commercial playground equipment requires a 75% deposit upon ordering. An overhead drawing and color selection must be included with your order.
Shipping
Freight quotes available upon request.
Assembly Instructions:
All structures come with assembly instructions. These instructions are customized for your play structure.
Warranty:
Planet Playgrounds warrants its products to be free from defect in materials and/or workmanship during normal use
and correct installation for a period of one (1) year from date of original purchase. Planet Playgrounds further warrants
as follows:
• All plastic components are warranted for five (5) years against deterioration making it unfit for play.
• All steel posting and climbers are warranted for ten (10) years against structural failure.
• All premium preserved pine wood components are warranted for ten (10) years from date of original purchase.
• All other moving parts or accessories will receive a one (1) year limited warranty. This warranty does not cover
cosmetic items (such as scratches, normal wear and tear, fading, discoloration, and weathering), vandalism, paint or
powder coating, and damage due to natural characteristics of checking and warping of wood. Planet Playgrounds will
replace any components that become unsound within stated time frame. This warranty does not cover (a) products
which have been damaged by acts of God, negligence, misuse, or accident, or which have been modified or repaired
by unauthorized persons; (b) the cost of labor; or (c) the cost of shipping the product, any part, or any replacement
product or part. Planet Playgrounds reserves the right to receive copies of written maintenance inspection reports to
ensure the equipment has been properly maintained. This includes physical and photographic evidence in lieu of onsite
inspections.
• All warranty claims must be submitted in writing.
